Need help?
Frequently Asked Questions
You cannot edit items once an order has been placed. However, you have a 1 hour window to cancel your order after placing it. If your order has already been processed, don’t worry you'll be covered under our Return Policy.
- Within 1 hour of placing your order: log in to your account with the same email used to place the order, go to My Orders & Returns, find the order you'd like to cancel, and click "Cancel."
- More than 1 hour since placing your order: you will not see the option to cancel. Our goal is to ship your orders as quickly as possible, and unfortunately, we’re unable to cancel or edit orders more than 1 hour after they have been placed.
Before placing your order on Suviara Little, you can change the shipping address directly in your shopping cart.
After checkout (within 1 hour):
Click the Suviara Little logo to leave the shipping confirmation page and navigate back to your main Suviara Little account page.
Go to My Orders
Scroll down to your order and select Edit Address
Select Add New Address, enter the preferred shipping location and click Next
Confirm your payment method and Submit
After checkout (outside of 1 hour window):
We unfortunately can no longer change the address. We recommend contacting the final carrier with your tracking number to see if they can reroute your order to another address.
Unfortunately, we currently only offer delivery within the UAE. We do not offer international delivery at the moment.
Return Window
Returns are accepted within 15 days of delivery.
Return Conditions
Items must be unworn, unwashed, have original tags attached, include original packaging, and be free of stains or damage.
Non-Returnable Items
Clearance items, gift cards, customized products, and used garments are not eligible for return.
Refunds
After inspection, refunds are processed within 7 business days and returned to the original payment method.
Exchanges
Size exchanges are available subject to stock availability.
Exchange orders are created as soon as the carrier transmits the first scan of your item into their system.
Your new item ships as soon as the return carrier scans your returned item.
You’ll get an email confirmation once your exchange is finalized.
If a refund is issued instead, it may take a few days for your financial institution to post it.
To help us process your exchange quickly, please use the correct shipping label and avoid mixing items from different returns.