Suviara Little
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We're here to help with any enquiries about our collections, sizing or your recent orders. Our dedicated team is committed to giving you a personalised experience.
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Reach out to our UAE-based team for quick assistance. We prioritise fast, helpful replies so your Suviara Little experience is a smooth one.
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Frequently Asked Questions
Orders & Returns
You can return or exchange items within 15 days of delivery, and we collect them from your address for free. Items must be unworn and unwashed, with the original tags and packaging, and free of stains or damage. Clearance items, gift cards, customised products and worn garments can't be returned. Size exchanges depend on stock, and we deliver the replacement for free. Once we've received and checked your return, we refund you within 7 business days. The original delivery fee isn't refunded, unless the item arrived faulty or wasn't what you ordered.
We deliver to all seven Emirates.
Dubai: order before 2 PM and we'll deliver the same day. Orders placed after 2 PM are delivered the next day.
Other Emirates: delivery takes 1–3 business days.
Delivery fee: free on orders of AED 150 or more, and AED 15 for orders under AED 150.
3-hour gift delivery (Dubai only): AED 29, available every day for gift orders placed before 7 PM. See question 12.
Delivery may take a little longer during Eid, National Day, public holidays and sales.
We accept Visa, Mastercard, Apple Pay, Google Pay and Cash on Delivery (COD) across the UAE. You can also split your payment into 4 interest-free instalments with Tabby. Gifts sent to someone else must be paid online. All online payments go through secure, certified payment providers.
Our clothes come in sizes for ages 2 to 14 years, and the sizes available differ by style. You can see them on each product page. Children of the same age can be very different sizes, so check your child's height and chest against our Size Guide rather than going by age alone. If your child is between two sizes, choose the larger one so they have room to grow. If you're still unsure, WhatsApp us on +971 55 220 1800 and we'll help you choose.
Our UAE-based team is available Monday to Saturday, 9 AM–6 PM (GST):
WhatsApp: +971 55 220 1800 (fastest)
Phone: +971 4 272 5293
Email: support@suviaralittle.com
Or use the contact form on this page.
We usually reply within a few hours during working hours. Messages sent outside these hours are answered the next business day.
1. Within 15 days of delivery, WhatsApp us on +971 55 220 1800 or email support@suviaralittle.com. Include your order number and the item(s) you'd like to return or exchange.
2. Pack the items unworn, with tags attached, in their original packaging.
3. We'll arrange a free courier collection from your address.
4. Once the parcel reaches us, we'll check it and send your refund or your replacement item, which we deliver for free.
We process refunds within 7 business days of receiving and checking your return. Card, Apple Pay and Google Pay payments are refunded to the original payment method, though your bank may take a few extra days to show it. Tabby refunds go back to your Tabby account. For Cash on Delivery orders, we'll ask for your IBAN and refund you by bank transfer.
Yes, within 1 hour of placing it. WhatsApp us on +971 55 220 1800 with your order number and tell us what you'd like to change. Once your order has been dispatched, we can't change the address or cancel it, but you can still return it under our 15-day return policy.
We'll send updates by WhatsApp and email when your order is confirmed, dispatched and delivered. The courier will also call or WhatsApp you before arriving, so please give a mobile number you'll answer.
The courier will call or WhatsApp you before arriving. If you add it to your delivery notes, they can leave your parcel with building security or reception. We make one delivery attempt. If it can't be completed, we'll contact you to arrange a new time, and a re-delivery fee of AED 15 applies. Fresh flowers and chocolates in gift orders can't be held or delivered again after a failed attempt.
We're sorry! Please WhatsApp or email us within 48 hours of delivery with your order number and photos of the item and packaging. We'll send a replacement or give you a full refund, including the delivery fee, at no extra cost.
Yes. Enter the recipient's name, address and phone number at checkout, and add your message in the gift note field. We'll print it on a card for free, and prices are never included in the parcel.
Dubai: 3-hour gift delivery for AED 29, every day. If you order after 7 PM, we'll give you the next available 3-hour slot the following day.
Other Emirates: gifts go by standard delivery (1–3 business days).
Payment: gift orders must be paid online. Cash on Delivery isn't available for gifts.
Not yet. We currently deliver only within the UAE. Sign up to our newsletter to be the first to know when we start shipping to more countries.
Yes. All prices are in UAE dirhams (AED) and include VAT. The only extra cost is delivery, which is shown at checkout before you pay.
Follow the care label on each piece. For tulle, sequin and party dresses, we recommend a gentle hand wash in cold water or dry cleaning, and no bleach. Turn embroidered and printed items inside out before washing.
